FAQ

Minted Connect is the leading global platform for buying, selling, and securely storing precious metals. It offers a vast array of features and tools that enable third-party businesses to integrate Minted Connects' platform and services into their own systems and applications, enabling them to offer precious metals to their customers. Minted Connect is committed to providing a transparent, competitive, and reliable service that meets the needs of investors, traders, and collectors worldwide.

Connect Embedded is a powerful and flexible API solution provided by Minted Connect to its customers, allowing them to seamlessly integrate the Minted platform and services into their own applications, websites, and systems.

API is a standard protocol for communicating between applications and systems over the internet, allowing them to exchange data and functionality seamlessly. If you love the idea of adding precious metals to your product portfolio but want to offer a native experience with in your platform, then our API is the solution for you.

Employee Connect is a program provided by Minted Connect that enables businesses to recognize and reward employees with gold. It is the first gold employee recognition program in the world, providing a unique and valuable form of employee recognition.Companies have the option of paying their employees in gold if they so choose.

The MetalX Platform is a comprehensive trading solution for precious metals, providing a seamless and efficient method for trading pre-verified precious metal products. With our fully-customizable hosted pages, you can offer precious metals clients within days. The platform offers global reach, multi-currency support, and an extensive selection of custody and storage options.

The MetalX Platform is linked to a global network of approved refineries and dealers, granting you access to the most advantageous trade rates in your region. This global reach enables you to access a vast market for precious metals and expand your trading prospects.

Minted Connect offers a variety of precious metals, including gold and silver, for purchase, sale, and secure storage. In addition, Minted Connect is planning to expand its offerings to include platinum and palladium in the near future, providing even more options for investors, traders, and collectors worldwide.

Connect Embedded can be implemented by following Minted Connect's simple yet comprehensive guide, which includes API keys, endpoints, methods, and parameters. In addition, during the implementation process, Minted Connect offers its clients technical support and guidance.

The time necessary to get Connect Embedded up and running depends on the complexity and scope of the integration project. However, Minted Connect provides a user-friendly and efficient procedure that can be completed in a matter of days or weeks.

Connect Embedded includes a vast array of features and tools, such as market data, order management, payment processing, and reporting, that enable customers to take advantage of our platform and services.

API can be implemented by following the comprehensive documentation provided by Minted Connect, which includes API keys, endpoints, methods, and parameters. Minted Connect also offers technical support and guidance to its customers during the implementation process.

The amount of time necessary to launch API depends on the complexity and scope of the integration project. However, Minted Connect provides a user-friendly and efficient procedure that can be accomplished in a few days or weeks.

 Connect Embedded and API are both API solutions provided to customers by Minted Connect. Nonetheless, there are some distinctions between the two:
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1. Implementation: Connect Embedded is designed to be embedded directly into a customer's application, website, or system, while API is designed to be accessed over the internet through HTTP requests.
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2. Functionality: Connect Embedded provides a more comprehensive and customizable set of features and tools, including market data, order management, payment processing, and reporting when compared to API, which provides a more streamlined set of features focused on a native experience.

3. Integration: ConnectEmbedded offers a deeper and more seamless integration with Minted Connect’s platform and services, while API provides a more native and flexible integration with MintedConnects platform and services.

Employers can enroll in Employee Connect and establish a recognition program that enables them to award gold to employees for their accomplishments, milestones, and contributions.Employees receive their gold rewards in a Minted account, which they can use to buy, sell, and manage the precious metal.

Employers can enroll in Employee Connect by contacting Minted Connect and establishing a recognition program tailored to their unique needs and objectives. Minted connect offers assistance and direction throughout the enrollment process and ongoing program administration.

The MetalX Platform supports trading in all major currencies, such as USD, GBP, EUR, and TRY, among others. This enables you to conduct business in the most appropriate currency for your needs, minimizing exchange rate risks and transaction costs.

We charge a transparent and competitive rate for our services, which include the buying, selling, storage, and shipment of precious metals. The fee structure is dependent on the type, quantity, and location of the metals and can be viewed in the pricing section of our website.

Yes, there are trading fees associated with the Platform. Depending on the services you choose to utilize, these may include transaction fees, storage fees, and other charges. During account creation, comprehensive fee information will be provided.

Our prices are deter mined by market conditions and our supplier network. We strive to provide competitive prices, but we cannot guarantee that they are negotiable. If you have a specific question or concern about our prices, please contact our support team for assistance.

Minted Connect stores precious metals in secure, insured storage facilities located in various countries around the world. The storage facilities are monitored 24 hours a day, seven days a week, and audited frequently to ensure the safety and authenticity of the metals.

Yes, we charge a competitive and transparent fee for storing our customers' precious metals. The storage fee can be viewed on our website and depends on the type, quantity, and location of the metals.

To access the developer documentation for Minted Connect, navigate to the "Developers"section of the Minted Connect website. From there, you should be able to find information on how to access the API documentation, which contains information on how to integrate Minted Connect's APIs with your own applications or systems.

If you are having trouble locating the developer documentation, you can contact the customer support team at Minted Connect for assistance. They can provide you with the information and guidance that you need to begin using the Minted Connect APIs.

Yes, we offer affiliate and introducer incentives. Please contact our support team for more information on our affiliate program and the benefits it provides.

Yes, we provide audit and assurance statements for the precious metals stored on our platform. These statements are prepared by independent third-party auditors, ensuring transparency and confidence in the security and accuracy of our precious metal holdings.

Minted works with a global network of authorized refineries and dealers to ensure that you have access to the best trade rates and a diverse selection of precious metals products in your area.

We are constantly expanding our network of suppliers. If you find that we do not have a local supplier in your country, please contact our support team, and we will explore the possibility of adding a supplier in your region.

You can contact our support team via email at support@mintedconnect.com or through the contact form available on our website. Our team will be happy to assist you with any questions or concerns you may have.